About
Join our comprehensive online course, "Crisis Negotiation: Mastering Verbal De-escalation," designed for professionals seeking effective strategies in managing high-stakes conversations. With over 30 years of experience in crisis negotiation, the instructor imparts essential verbal de-escalation skills to help you navigate aggressive situations with confidence. This course covers the core principles of respect and value acceptance, ensuring you comprehend how to influence outcomes positively. By the end of this course, participants will have the tools to reduce tension, achieve better communication results, and enhance their negotiation capabilities. Don't miss this opportunity to elevate your conflict resolution skills and improve your professional interactions.
You can also join this program via the mobile app. Go to the app